Reimagining managed services - next gen with gen AI

2024

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AI-generated summary

1) This document explains how KPMG Managed Services leverages generative AI to accelerate business transformation, enhance productivity, and deliver next-generation capabilities across critical enterprise functions.
2)
- Overview of how GenAI is boosting productivity, customer experience, and efficiency in third-party services.
- Detailed applications of GenAI across four key areas: cybersecurity, IT service management, financial crime compliance, and government grants management.
- Strategic guidance on moving from GenAI vision to sustained long-term value through combined technical expertise and process knowledge.
3) Tags: Generative AI, Managed Services, Cybersecurity, IT Service Management, Compliance

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