The future of digital banking
2025
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AI-generated summary
1) This KPMG report explores how emerging technologies, data shifts, and evolving consumer expectations will transform the global banking and financial services landscape by 2030.
2)
- Analyzes macro drivers of change, including open data, changing business models, regulation, and transformative technologies like AI, blockchain, and IoT.
- Details the vision for banking in 2030 through lifestyle integration, automated interfaces, context-sensitive advisory, and proactive security.
- Examines future customer archetypes and presents findings from a nationally representative consumer survey on attitudes toward digital banking and financial wellbeing.
3) Tags: digital banking, financial technology, artificial intelligence, open banking, customer experience
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