2025 DIGITAL BANKING Performance matrics

2025

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AI-generated summary

1) This benchmark report provides financial institutions with critical 2024 performance metrics and spending trends across digital banking operations to guide strategic investment decisions.
2)
- Analyzes digital spending trends, showing a nearly 30% decline in average spend per $1 billion in assets in 2024.
- Evaluates 10 operational areas, including mobile deposit, eStatements, bill pay, P2P payments, and digital account openings.
- Examines adoption rates and utilization for emerging digital banking features and chatbot support.
3) Tags: digital banking, performance metrics, financial institutions, fintech, banking benchmarks

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