Measuring Agents in Production

2025

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AI-generated summary

1) This study provides the first large-scale, systematic analysis of AI agents in production, revealing key practices, challenges, and emerging patterns for successful deployment.
2) * Explores why organizations build AI agents, how they are built, and how they are evaluated.
* Identifies reliability as the top development challenge, driven by difficulties in ensuring and evaluating agent correctness.
* Documents current industry practices and bridges the gap between research and deployment by offering insights into real-world constraints and successful patterns.
3) AI agents, production deployment, reliability, evaluation, development challenges

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