The measured leap Appraising AI agent impact with agent operations

2026

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AI-generated summary

This report provides a framework for measuring and managing the impact of AI agents, enabling organizations to unlock their full potential while mitigating risks.

* Explores how AI agents are transforming human work and the evolving roles within organizations.
* Details a framework for defining success metrics (KPIs) and establishing AI agent operations for effective observability.
* Presents a reference architecture and practical examples of AI agent operations in action to drive business outcomes.

AI agents, impact, operations, observability, performance

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