Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy☆

2024

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AI-generated summary

1) This multi-perspective opinion paper evaluates the transformative opportunities, challenges, and societal implications of generative conversational AI like ChatGPT across research, education, and business.
2)
- Synthesizes 43 expert contributions across diverse fields including computer science, information systems, education, marketing, management, nursing, and hospitality.
- Explores functional impacts on productivity, knowledge work, and service delivery alongside risks related to bias, privacy, misinformation, and academic integrity.
- Establishes a comprehensive research agenda and formal propositions spanning knowledge/ethics, digital transformation, and teaching/scholarly practice.

3) Tags: generative AI, ChatGPT, large language models, digital transformation, educational impact

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