AI and the future of retail financial services

2026

Open publication workspace · Sign in to read the full PDF.

AI-generated summary

1) This report explores the transformative impact of AI on retail financial services by 2030, outlining key shifts, risks, and recommendations for regulators and firms.
2) * Examines the evolution of AI capabilities and their implications for financial services.
* Analyzes four systemic shifts: transformation of firms, new consumer journeys, reshaped competition, and amplified financial crime and cyber risk.
* Proposes priority recommendations for the FCA to ensure safe and trusted AI adoption, foster innovation, and maintain market integrity.
3) AI, financial services, regulation, future of finance, technology

Check the original publication for accuracy and context.