Generative AI and the SME Workforce

2025

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AI-generated summary

This report examines the potential of generative AI to help SMEs address labor and skill needs, presenting evidence from a 2024 OECD survey of over 5,000 SMEs.

* Generative AI is in use by 31% of SMEs, improving performance and helping to compensate for skill gaps and labor shortages.
* SMEs report that generative AI increases the need for highly-skilled workers, though concerns exist regarding copyright, legal, and regulatory issues.
* The findings highlight the promise of generative AI but also the need for structured policy support to close digital and skills gaps.

Tags: Generative AI, SMEs, Workforce, Skills, Labor shortages

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