THE ORCHESTRATION Driving business process redesignin theageofagenticAI

2026

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AI-generated summary

This report explains how agentic AI necessitates a new approach to business process redesign, moving beyond fragmented automation to a unified, orchestrated system for measurable outcomes.

* Explores the "orchestration gap" and the urgent need for cohesive coordination of AI agents, robots, and humans.
* Details the reference architecture and capabilities of agentic business orchestration, including routing, policy enforcement, and state management.
* Discusses the strategic benefits, including enhanced agility, improved governance, and new commercial models for BPO providers.

Agentic AI, Business Process Redesign, Orchestration, Automation, Digital Transformation

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