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T H E O P E R AT I N G M O D E L S H I F T CIOs C A N ’ T I G N O R E

2026

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AI-generated summary

1) This report outlines the essential shift for CIOs to transform IT from a siloed support function into a strategic driver of value creation through a hybrid network organization.
2) * Explores Arthur D. Little's "IT steering wheel" framework for holistic IT operating model design.
* Details the hybrid IT network organization, emphasizing product-centric teams and shared capabilities.
* Highlights benefits such as faster decision-making, leaner resource utilization, and increased innovation.
3) IT operating model, CIO, hybrid IT network, digital transformation, business integration

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