How AI Agents Reshape Knowledge Work: Autonomy, Efficiency, and Scope∗

2026

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This paper investigates how autonomous AI agents are transforming knowledge work by enhancing autonomy, efficiency, and expanding the scope of tasks.

* Examines the shift from conversational assistants to end-to-end autonomous AI agents.
* Presents empirical findings on how AI agents accelerate workflows, improve output quality, and reduce costs.
* Details how AI agents enable users to undertake tasks outside their primary domains and at higher levels of complexity.

AI agents, knowledge work, autonomy, efficiency, scope

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