IIF-EY Annual Survey Report on AI Use in FS

2025

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This report details the current state and future outlook of AI adoption within the financial services sector, highlighting key trends, challenges, and regulatory considerations.

* **Key Themes and Findings:** Explores increasing investments in AI, rapid adoption of new AI types, ongoing data quality concerns, challenges with third-party oversight, and continued regulatory engagement.
* **AI Use Cases and Benefits:** Details how financial institutions are leveraging AI for operational efficiency, cost reduction, customer experience enhancement, and risk management, alongside common use cases and inventory of AI models.
* **Governance and Regulatory Landscape:** Examines the evolving governance frameworks, risk management approaches, and the impact of regulatory developments and supervisory engagement on AI adoption.

Tags: AI, Financial Services, Technology, Regulation, Innovation

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